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Kail app help centre

Kail – Fishing App

Privacy, account deletion and support

This page explains how Kail handles information, how users can delete their account and associated data, how to manage a Premium subscription, and how to contact support.

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Privacy Policy

How Kail handles your information

Kail is developed and operated by Palas Network. This policy describes the information processed when you use the Kail – Fishing App and the choices available to you.

Information you provide

Depending on the features you use, Kail may process your email address and account authentication information; a display name and profile image supplied by your sign-in provider; saved fishing locations; catch records such as species, measurements, notes and environmental information; trolling and trotline track recordings; catch photographs; notification and email preferences; and GPX, KML or KMZ files you select for import.

Location information

Kail may use approximate and precise device location for your current map position, forecasts, tides, saved fishing locations and fishing tools. Background location is used only after you start a trolling or trotline path recording. Recording may continue while Kail is closed, running in the background or while the screen is off. Saved tracks may sync to your account when synchronization is enabled. Location is not used to target advertising.

Purchases

Kail processes subscription purchase and entitlement status to provide Premium features. Payments are processed by Google Play, and RevenueCat manages Premium subscription entitlement. Kail does not receive or store complete payment-card details.

Diagnostics, security and device information

Kail may process crash reports, performance diagnostics and technical device information through Firebase Crashlytics and Firebase Performance. Firebase App Check and Google Play Integrity help protect the service and prevent abuse. Firebase Cloud Messaging supports notifications, and Firebase Remote Config supports app configuration. Advertising identifiers may be processed by Google Mobile Ads if advertising is enabled for eligible free users.

How information is used

Information is used to provide maps, forecasts, tides and fishing tools; synchronize user data across devices; store and retrieve catch photographs; provide Premium features; send notifications you enable; maintain security, prevent abuse and enforce usage limits; diagnose crashes and improve reliability; and display ads to eligible free users if advertising is enabled.

Third-party services

Kail relies on service providers that may process information for the services they supply. These include Google Firebase, Google Play and Google Play Billing, Google Mobile Ads / AdMob if enabled, Google Sign-In, Apple Sign-In, Facebook Login, RevenueCat, Mapbox, Cloudflare R2, and weather, tide and marine-data providers accessed through Kail’s backend. These providers process information according to their own privacy policies.

Data storage and security

Account and synchronized application data use Firebase services. Catch photographs use Cloudflare R2. Sensitive backend credentials are not included in the app. Data is protected in transit using encrypted network connections. No system can be guaranteed completely secure.

Data retention

Account-associated data remains while your account is active unless you delete specific records. When account deletion is completed, Kail deletes the Firebase account, synchronized Firestore data, saved catches, locations, tracks and Cloudflare R2 catch photographs associated with that account.

Service providers, transaction systems, fraud-prevention systems or records that must be kept by law may have separate retention obligations. Google Play purchase records are controlled by Google and are not deleted when you delete your Kail account.

Your choices

  • Change location permissions in Android settings.
  • Change notification permissions in Android settings and Kail settings.
  • Delete catches, locations and tracks inside Kail.
  • Delete your full Kail account inside the app or request deletion through this webpage.
  • Manage Premium subscriptions separately through Google Play.
  • Contact support with privacy questions.

Children

Kail is not intended for children under 13.

International users

Your information may be processed in countries where Kail’s service providers operate. Data-protection rules in those countries may differ from those in your country.

Policy changes

This policy may be updated as Kail or its services change. The latest revision date appears at the top of this page. Material changes will be communicated through the app or website where appropriate.

Privacy contact

Palas Network
palasnetwork@gmail.com

Account deletion

Delete your Kail account and data

You can permanently delete your account inside Kail or request deletion without using the app.

Method 1

Delete inside Kail

  1. Open Kail.
  2. Sign in to the account.
  3. Open Profile.
  4. Open Account.
  5. Select Delete account.
  6. Review and confirm both deletion acknowledgements.
  7. Select Delete my account.

You may need to sign out and sign in again if recent authentication is required.

Data deleted with your account

  • Firebase Authentication account
  • Kail user profile and preferences
  • Synchronized catches and catch information
  • Saved fishing locations
  • Trolling and trotline tracks
  • Cloudflare R2 catch photographs
  • Other user-owned synchronized Kail records

Deletion is permanent and cannot be undone. Local data associated with the account is cleared by the app during in-app deletion. Service providers, transaction systems, security systems or records that must be kept by law may have separate retention obligations.

Premium subscription

Manage or cancel Kail Premium

Google Play manages billing and cancellation. Deleting your Kail account does not cancel the subscription, so cancel it separately before deleting your account if you no longer want future renewal.

Cancellation normally stops future renewal while access may continue until the end of the paid period, subject to Google Play’s terms. Refund requests are handled according to Google Play policies and applicable law.

Manage Kail Premium on Google Play ↗

Contact support

How can we help?

Palas Network can help with privacy questions, account deletion, subscriptions and purchases, or technical problems with Kail.

Support email: palasnetwork@gmail.com